Day Fifteeninvoice and quote follow-ups

The review she never thought to leave

She loved the work. She told two neighbours. She sent you one of them.

She has never left you a review, and she never will.

Not because she would not. Because it does not occur to her. Nobody finishes a good job and thinks about Google on the way home.

So the asking is yours to do, and asking feels like fishing for a compliment from someone who already paid you.

It is not. It is the last small step of the job. One sentence, sent once, to everyone.

Tell this what the job was, when it finished, and how you talk to this customer. It writes the message the way you would say it.

You read it. You send it. Then you get back to the work you’re good at.

The tool is free and stays free. If you would rather it happened after every job without you remembering, that is the paid service: review requests, run for you.

One customer. Nothing you type is kept.

Writing it the way you would

Your message

Read it out loud once. If a line doesn’t sound like you, change it. Then send.

Want this sent after every job, without you remembering?

Some owners want the request to go out two days after each job closes, in their own words, without lifting a finger. Leave an email and we’ll write back the same day.

Got it. You’ll hear back from a person, usually within a day.

Questions owners ask before they run this

How do I ask for a Google review?

Ask once, plainly, a couple of days after the job is finished, and give them the link.

Say what it helps with in your own words: it is how people who have never met you decide whether to call. Don’t tell them what to write, and make it easy to say no.

The ask is short. It’s the waiting that makes it awkward.

When is the best time to ask for a review?

About two days after the job closes. Soon enough that they still remember the detail they’d mention, late enough that it doesn’t arrive while you’re packing up the truck.

The exact day matters far less than having a day at all. The request that never gets sent is the one with no date on it.

Can I only ask happy customers for reviews?

No. Google’s review policy doesn’t allow a business to ask only the customers it expects to say something good. In practice that also covers sending the unhappy ones to a private feedback form instead.

Ask everyone the same way. This tool writes one message, and it won’t write a version that screens people first.

There’s a practical reason as well as a rule. A page of reviews that are all perfect reads as bought, and customers have learned to scroll to the middling ones first.

Where do I find my Google review link?

In your Google Business Profile. It has an option to ask for reviews that hands you a short link you can copy into a message.

If you don’t have it to hand, run the tool anyway. It leaves the link on its own line at the end so you can paste over it.

Should I offer a discount for a review?

No. Offering anything in exchange is against Google’s policy, and customers can tell.

The honest version works better anyway. The review you want is the one a real customer wrote for their own reasons.

Is this free?

Yes. This tool is free, doesn’t ask for your email and stores nothing you type. There is nothing to buy on this page.

The paid service is a separate thing: instead of you coming here after a job, it writes the request every time you close one and leaves it in your Drafts. That is $250 to set up and $150 a month, and it lives on the review requests page.

You give it the customer’s name, what the job was, when it finished, how you reach them and how you talk to them. It returns one message in your voice plus a short note on when to send it and what to adjust.